Sales
For new contracts, product demos, commercial proposals and strategic partnerships.
- Phone
- (11) 4864 1406
- [email protected]
Talk to people who understand your business
Ready to fix your operation's biggest bottleneck?
Talk to a CarbonoTech specialist through the channel you prefer. Our team is available Monday to Friday, 8 a.m. to 6 p.m. (Brasília time).
Send a message
Would you rather we reach out?
Tell us what you need and which team it's for. A specialist will reply through the channel you prefer, during business hours.
- Reply within 1 business day
- Routed to the right team: sales, support or finance
- Your data is used only to reply to your message
Get in touch
Contact channels
Choose the right channel for your request
Technical support
For questions, incidents, system errors and technical help requests about our products.
- Phone
- (19) 4864 1406
- (19) 4864 1406
- [email protected]
Finance
For questions about charges, invoices, contracts, overdue payments and financial reconciliation.
- Phone
- (31) 4864 1406
- (31) 4864 1406
- [email protected]
Ombudsman
An independent channel for unresolved complaints, suggestions, misconduct reports and matters that need the board's attention.
- [email protected]
- Response time
- Up to 5 business days
- Confidentiality
- Guaranteed, handled confidentially
Headquarters
Where to find us
Address
Rua José Vedovatto, 2010, Sala 01, Jardim
Bom Retiro, Sumaré/SP, CEP 13181-680
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